ServiceNow: A Version Timeline

Current and Upcoming Releases Previous Releases Note: This list is not exhaustive, and there may be additional minor releases or updates between major versions. For the most up-to-date information, please refer to the official ServiceNow documentation.
Becoming a ServiceNow Certified System Administrator: A Comprehensive Guide

In today’s digital age, efficient IT operations are crucial for business success. ServiceNow, a leading cloud-based platform, offers a comprehensive suite of tools to streamline service management processes. At the heart of these operations are ServiceNow System Administrators. What is a ServiceNow System Administrator? A ServiceNow System Administrator is responsible for designing, configuring, and managing […]
What is a sys_id? A Simple Explanation for Beginners

Ever wondered what those long, strange-looking strings of letters and numbers are in ServiceNow? They’re called sys_ids! Think of them as unique IDs that help ServiceNow keep track of everything from incidents and problems to changes and assets. Imagine a library. Each book has a unique barcode, right? That barcode is like a sys_id. It […]